You could be the next rockstar Bilingual Insurance Sales Associate of the company by joining our team and make your dreams happen. You can work mornings or every day of the week. — It’s up to you! We offer highly competitive pay, paid bi-weekly via direct deposit to your bank account. There are also opportunities for career advancement as you move into a leadership role, or expand your talents and join one of our verticals. So, what’s stopping you? Act now and send us your application.
- $15 to $17 Hourly (plus commission)
- Benefits Offered: Medical
- Employment Type: Full-Time
Formulate strong relationships to grow and preserve our firm’s prestige with the easiest customer service. In this role, you will perform a variety of administrative tasks:
- Assist with daily call volume (service level takes priority)
- Provide accurate resolutions to customer inquiries professionally and courteously.
- Ensure customer needs are met on every interaction (phone, email, written correspondence, etc.)
- Meet Quality Assurance Requirements and other key performance metrics.
- All other duties as assigned.
The ideal candidate should have the following skills and experience:
- Must be bilingual with excellent verbal & written communication skills in English and Spanish.
- At least 1 year of insurance and customer service experience.
- Knowledge of customer service principles and practices.
- Proficient in Microsoft Office Suite, especially Word, Excel, and Outlook.
- General working knowledge on the internet for business use.
- Ability to learn new computer systems.
- Flexible Schedule.
- Ability to handle and resolve escalated issues professionally
About Lopez Auto Insurance and Tax Services
Based in Texas, Lopez Auto Insurance is an insurance company trying to provide our valued customers with a variety of affordable insurance options. We have 11 different offices throughout the Dallas Area. If you love to help people then this is the position for you!