Claims

Has the unfortunate occurred?

Insurance claims can be very tricky, time-consuming, and just flat-out exhausting. You're already up to your wits end from dealing with the actual accident itself and now you're faced with paperwork and legal jargon that you simply don't have time for.

We know what you’re thinking: “Just give me what I paid you guys for!” Some of us have been there when we dealt with other insurance companies in the past. That’s why here at Lopez Auto Insurance, we make it a point to make your claims experience a breeze. We’ll be there with you every step of the way – from every dotted line you have to sign to every document you have to submit. We guarantee you that you will have a pleasant experience with us!

As soon as it happens

  1. Keep your cool and, if possible, bring your car to the side of the road away from traffic
  2. Be vigilant with your body. Determine if you are injured in any way and seek medical help immediately
  3. Dial 911

Gather information of everyone involved

Get the following info by placing them on a sheet of paper or taking snapshots of them:

  1. Data of involved drivers
    • Driver’s license number and of which state
    • Birthdays
    • Where they live and their contact information
  2. Insurance details
    • Name of insurance provider
    • Contact details of insurance provider
    • Policy number
    • Name that appears on the insurance contract
  3. Other individuals who were there
    • Get the names and contact info of the passengers inside all the cars involved
    • If there are witnesses, get their names and contact info as well
  4. Car details
    • Gather data of all the cars involved such as brand, model, and paint
    • Take a snapshot of all the plate numbers
    • Take photos of the wreckage. Be detailed about this.
  5. More data
    • Record when the and where the accident happened
    • Get the name and contact details of the cop that was handling the accident and his precinct

Here’s how:

  1. To get started on receiving the amount you are entitled to, you can visit our offices that are located at the very accessible addresses below so you can talk to our very accommodating customer representatives.
  2. You can click on the “Process a claim” button below so you can see the details of the things that you need to gather so we can work on preparing your proceeds as soon as we can. You can also opt to talk online to one of our very friendly customer representatives who are always ready to take your calls and answer your inquiries.

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